SugarCRM Solutions

Sales Force Automation

SugarCRM is majorly used for Marketing Automation, Sales Force Automation and Customer Support Automation. SugarCRM provides modules that are used for leads management, accounts management.

Marketing Automation

Sugar closes the loop between marketing and sales. Create, execute and track campaigns across multiple channels with the campaign wizard. Develop compelling email marketing programs.

Collaboration

Underlying marketing, sales and support activities, Sugar Collaboration provides capabilities to manage email within Sugar while integrating with Sugar while integrating with Microsoft Outlook, schedule and track activities,manage projects, and work in offline or mobile settings.

Customer Support Automation

Acquiring new customers is much more expensive than selling to existing ones. With Sugar customer support, companies have the confidence that customer cases will be handled quickly and effectively.

Partner Portal for Order Management

Most of the websites are typically designed for one way communication, i.e., from the company to the users. However, Portal facilitates two way communications where even a user can communicate back with the company.

Integrated Solutions

Any company that is using CRM, needs it to be integrated with their external systems and internal systems. SugarCRM has many standard integrations developed by product companies and third party solution providers.

CRM for Call Centres and BPOs

There are several departments in a company/organization that needs direct or indirect interaction with customers. Of all the departments, the call centre executives are the ones who communicates.

eCommerce Stores

Ecommerce is a relatively new phenomenon, but in the last few years and from 2010 onwards eCommerce has penetrated into the nooks and corners of the globe. Many eCommerce companies either.

Business Telephony Solutions

Welcome to Bhea. Secure Reliable Voice calls with Bhea Telephony Solutions. We invite you to browse and discover simplified telephony solutions that offers superior voice and data solutions for your unique business needs.

Turnkey CRM Implementation

SugarCRM is an Open platform web based CRM solution. It is easy to implement & customized to meet changing needs. SugarCRM is a leading commercial open source platform that comes with

CRM Implementation Strategy Consultancy

Customer Relationship Management or CRM (as we know) implementation brings a change in management initiative for any organisation. So, it is good to have a comprehensive plan on how to initiate the process and ensure that it is implemented correctly and adopted by most of the end users.

SugarCRM Customization and Development

Many companies might be working with the SugarCRM plain vanilla “out of the box” feature set. However, SugarCRM platform is designed to capture specific business needs. So, there is a requirement.

SugarCRM Training and Adoption Strategy

At Bhea, we understand the importance of skilled individuals for your organisations’ success and profitability. So, we offer comprehensive training courses on SugarCRM. Our training programs are packaged to suit your convenience and are offered as-

CRM Jump Start – Service Packages

This service package is designed to help you spring board your productivity through professional assistance with initial set-up, configuration, and knowledge transfer. SugarCRM’s studies with thousands.