SugarCRM Trainings

Unlock SugarCRM Implementation success with our expert training

We Offer a Variety of SugarCRM Training Options

Online through WebEx

Choose our online training, which is user-friendly, time-saving, and easy to set up, making it an excellent choice for smaller user groups.

On Site at your location

We offer on-site training at your location, emphasizing hands-on exercises and practical learning experiences.

In House Training Facility

Experience distraction-free learning at our advanced training facility, designed to cater to Sugar users' needs.

Our Training Methods

Bhea provides flexible Training Methods to suit many organisations and individuals. Contact us to know the availability of specific courses in the training method that is suitable for you.

Open Scheduled Classes

Join our open-enrollment training sessions at our location or nearby classrooms in select cities. These classes cater to individuals from various companies and are perfect for organizations seeking to train a few employees in this specific domain. Our sessions also offer fundamental knowledge for new hires or those assuming new roles within the company, along with updates on the latest product features. To ensure quality instruction, class sizes are intentionally kept small.

Corporate Training

Exclusive Corporate Training at your location for your employees. Ideal for instructing many simultaneously, with flexible scheduling. Promotes open discussions on product applications tailored to your needs. Contact our coordinator to learn more and schedule your class.

Custom Training

Custom training can also be client location based. This format allows companies to embed specific requirements in the training program. An experienced faculty works with you to understand the needs and build the training material and deliver it. Contact our coordinator for Classroom courses.

Open Online Classes

These are delivered through WebEx online. These are aimed at companies that cannot send the employees / students to the location. They are typically conducted on continuous days for 3 hours per day.

Online One-On-One topic specific classes

These are delivered online through WebEx sessions and are limited to a specific topic that needs to be addressed. These classes are scheduled at a mutually convenient time between the instructor and students or individual.
Bhea is an Authorised Learning Partner for SugarCRM and guarantees high standards of training. As an Authorised Learning Partner we have access to the following:

Bhea’s SugarCRM trainings offers comprehensive product knowledge along with best practices. The hands-on lab sessions allow trainees to get comfortable with the features of SugarCRM at ease. Our programs are designed to get users “skilled in SugarCRM” and thus ensures complete adoption.

Benefits of the SugarCRM Trainings

Enhance User Adoption

Empower Your Team with Expert CRM Training for Efficient Usage.

Discover Hidden CRM Features

Let your team explore the hidden features with our training programs and use the CRM in a better way.

Efficiency in Daily Operations

Equip your CRM users with our comprehensive training programs to discover automation techniques to avoid manual or repetitive tasks.

Boost ROI and Enhance Business Efficiency

Maximize ROI and streamline business operations for optimal efficiency.

Bhea SugarCRM Course Offerings

SugarCRM End User Training (2 Day) – For End Users

This comprehensive two day classroom training provides SugarCRM users the skill and concepts required for effectively using SugarCRM. With a combination of lecture and hand-on lab exercises, students /sugarcrm users become skillful at leveraging all the features of SugarCRM. We provide SugarCRM course completion certificates for the attendees. SugarCRM End User Training is available in “Classroom”, “At your Premise” and “On Line” methods. Understand more about our SugarCRM End User Trainings.

SugarCRM Admin Fundamentals (2 Day) – For Administrators

This comprehensive two day classroom training provides SugarCRM administrators the skills and best practices to administer SugarCRM. With a combination of lecture and hands-on lab exercises, students will learn and experiment on how to set up, configure, maintain and customise SugarCRM for their organisation. This is designed for On-Demand and On-Site requests. SugarCRM Administrator Fundamentals Training is available in “Classroom”, “At your Premise” and “On Line” methods. Understand more about our SugarCRM Admin User Trainings.

SugarCRM End User – Train the Trainer (2 Day) – For Administrators and Mid Level Manager

This comprehensive two day classroom training enables your SugarCRM Administrator / Sales Leaders / Sales Managers to successfully develop and deliver SugarCRM End User Training for your organisation. With a combination of lecture, hands-on lab exercises and teach backs, students will become proficient End User Trainers. At the end of the course, each student will receive a Certificate of Completion.

SugarCRM Continuous Education Series – Individual Module Trainings

For companies that are adopting the strategies of “Do It Yourself” and step-by-step implementation, Bhea provides Individual Module training that is precise to the requirement. These training modules are designed for one-on-one sessions and can take 3 to 4 hours. Understand more about our SugarCRM Trainings.

Navigating SugarCRM with shortcuts
Custom Dashboards and Reports
SugarCRM Administrator Modules
Using Module Builder
Using SugarCRM Studio
Creating Effective Workflows

Implementing Users, Teams and Roles
SugarCRM Email Administrator
Email Campaign Management
Creating Web-to-Lead Forms
Bug Tracker
Tracker Settings

Training and Adoption Strategy