Bhea Support and Maintenance Services

Bhea Support and Maintenance Services

Bhea provides SugarCRM support and maintenance services that cover the application once a customer goes live with the implementation. Customers who are “On Demand” on SugarCRM servers typically require application support to ensure their customisations are working well and all their users are able to use the system well. However the customers who are on a private cloud or on premise require application maintenance that include infrastructure maintenance and support. For customers who are on private cloud or on premise may require maintenance of the following areas.

Bhea’s existing customer can login to the Customer Self Service portal and log a complaint or directly submit a request.The request will be addressed by a qualified support executive with the applicable Service Level metrics.

Bhea SugarCRM Support Packages

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SugarCRM Standard Support

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Bhea
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