Banks keen on transforming customer experience: SugarCRM

Ram Kumar LK2023-10-18T11:18:41-05:00

In this struggling economy where does CRM figure on a banking or insurance sector CIO’s priority list?

The sky is falling as reported by the financial media is greatly exaggerated. IDC is forecasting that Asia has 3X the CRM growth potential than any other region. Over the next 4 years, seats...

United States : SugarCRM Positioned as Leader by Independent Research Firm

Ram Kumar LK2023-10-18T11:17:20-05:00

SugarCRM, the world’s fastest-growing customer relationship management (CRM) company, announced today that the company was named a leader in The Forrester Wave : CRM Suites for Midsize Organizations, Q3 2012 report, published by Forrester Research, Inc. on July 10, 2012. Forrester noted SugarCRM’s offering for its strong usability, as well...

Why SugarCRM instead of SalesForce or Microsoft Dynamics or XYZ CRMs

Ram Kumar LK2023-10-18T11:14:14-05:00

There are too many CRM applications out there!So, why use SugarCRM instead of one of SalesForce or Microsoft Dynamics or XYZ other application?

It’s Open Source

Often this is hard to explain to customers who, quite rightly, are focused on deliverables from software and not semantics. But in the medium and long term, open...

Bhea Technologies launches 2 new SMB products

Ram Kumar LK2023-10-18T11:12:09-05:00

Software development company, Bhea Technologies has added two new SMB products to its existing products portfolio. In a release, the company said that these include a vertical CRM solution for real estate, manufacturing and IT/BPO sectors and a telephony solution that offers end-to-end telephony with CRM solution for support centre...

Capterra Names SugarCRM as CRM Madness Tournament Champion

Ram Kumar LK2023-10-18T11:10:51-05:00

Capterra, an online service that connects buyers and sellers of business software, today announced that SugarCRM, the world’s fastest-growing customer relationship management (CRM) company, is the champion of its first ever CRM Madness competition. CRM Madness, an online contest that began...

SugarCRM vs. Salesforce.com: All About The Benjamins

Ram Kumar LK2023-10-18T11:09:07-05:00

Undercutting one’s competitor on price is a time-honored business strategy, practiced by companies selling everything from milk to bread to oil to beer to software.In the online CRM market, SugarCRM has been marketing against its chief target, market leader Salesforce.com, with a fury. The SugarCRM website guarantees that Salesforce.com customers...

Customer Connect – Retail Today

Ram Kumar LK2023-10-18T11:03:30-05:00

“Calculating the investment side of ROI is comparatively easy,” says Indraneel Fuke, Director of Bhea Technologies.“One needs to factor in recurring costs, such as software licences and subscriptions, and onetime costs, like CRM implementation, hardware which are zero for Cloudbased CRM and training costs.” However, calculating the return side of ROI...

Goldman Sach’s Equity Investment in SugarCRM $40M – Larry Augustin SurgarCRM CEO

Ram Kumar LK2023-10-18T11:01:29-05:00

Improve_customer_relations

IBM Integrations Sweeten SugarCRM

Ram Kumar LK2023-10-18T10:55:17-05:00

Rapidly expanding customer relationship management company SugarCRM announced integrations with IBM, including support for IBM DB2 database software and a move to IBM SmartCloud Enterprise.

IBM I

SugarCRM version 6.3 rolled out last November, promising more admin controls and integration with third party apps. The company also enjoyed 69% year-over-year growth in 2011...