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Using SugarCRM for Sales Force Automation (SFA) – CRM Implementation Simplified
SugarCRM is a CRM software and can be used extensively for Customer Relationship Management. But Customer Relationship Management for a ... -
Using SugarCRM as Case Management System / Support Ticketing System / Trouble Ticketing System
SugarCRM comes with many customer support automation features. Customer Support or Service teams use multiple terminology for this activity. Whenever ... -
What is CRM ? Customer Relationship Management Refreshed !
CRM literally expands to Customer Relationship Management. But for a typical professional who wants to implement CRM, it has more ... -
Budgeting for an “onsite” OR “private cloud” SugarCRM Deployment
There are times when some companies take the decision of going for an onsite SugarCRM deployment or a private cloud ... -
Why Do you Need a Portal
The way the entire business community functions has changed drastically with improvements in smart phones and tabs. It has given ... -
Planning for your CRM Implementation
For an organization, implementing a CRM is like buying a software product and using it. But implementing CRM is a ... -
Business Needs and User Adoption – A subtle truth for CRM Implementation
We have implemented CRM for quite sometime now in multiple industries. As part of these implementations, we have interacted with ... -
Implementing CRM – Is there Value Addition ?
I have been with one of our prospective customer from an SMB. He has been running the organisation for the ...
