CRM

Why You Should Quickly Say Goodbye to Sugar 7.x or 8.x and Welcome Sugar 9.x

SugarCRM Version-Release Policy and Support Policy 4 Releases per Year for On Demand. 1 Release per Year for On Premise…

6 years ago

Using SugarCRM as Case Management System / Support Ticketing System / Trouble Ticketing System

SugarCRM comes with many customer support automation features. Customer Support or Service teams use multiple terminology for this activity. Whenever a customer…

11 years ago

Budgeting for an “onsite” OR “private cloud” SugarCRM Deployment

There are times when some companies take the decision of going for an onsite SugarCRM deployment or a private cloud SugarCRM deployment. The…

11 years ago

Business Needs and User Adoption – A subtle truth for CRM Implementation

We have implemented CRM for quite sometime now in multiple industries. As part of these implementations, we have interacted with lots…

11 years ago