- Sales automation and forecasting
- Marketing lead management
- Support automation
- Call center automation
- Reporting & Dashboards
- SugarCRM Mobile
- Cloud or on-premise deployment
- 15GB storage
- Unlimited Studio customizations
- Unlimited online support
Sugar Professional functionality
- Enterprise opportunity management
- Enterprise forecasting
- Customer self-service portal
- Custom Activity Streams
- Native SQL reporting
- Advanced Workflow
- Phone support
- 60GB storage
- 2 sandbox instances (On-Demand)
Sugar Enterprise functionality
- 24×7 support
- Assigned Technical Account Manager
- 250GB storage
- Up to 5 sandbox instances (On-Demand)
SugarCRM works on a pure price model and all editions come with full CRM features. SugarCRM offers 3 Editions and all of them are priced per user per annum. A minimum of 10 users is mandatory.
No Hidden Fees or Forced Upgrades: SugarCRM does not ask you to pay more if a new feature is to be enabled or it does not force you to upgrade to a new edition when the number of users increases.
Complete Feature Set: SugarCRM Professional, Enterprise and Ultimate comes with the same set of basic features. It comes with all features of Marketing, Sales and Support. Unlike other CRMs that have separate products for Sales, Marketing and Support and calling them CRM Sales Cloud, CRM Marketing Cloud or CRM Support Cloud. One product and one price for all features makes it simple for choosing the product.
Mobile CRM: SugarCRM price includes a mobile application for both android and iPhone. The price includes usage of this application for each user. If customers do not want to use the mobile app or they are having other operating systems on mobile, SugarCRM renders on the mobile browser as a responsive mobile application.
Integrations and APIs: SugarCRM does not charge separately for any API call usage. There is no separate price for using these APIs, as part of your basic price you are eligible to use these API calls.
Contact Us to choose the right SugarCRM Edition for your needs.