SugarCRM Editions and Pricing Plan
Get clear and simple pricing—no hidden fees or additional charges
- Sales automation and forecasting
- Marketing lead management
- Support automation
- Call center automation
- Reporting & Dashboards
- SugarCRM Mobile
- Cloud or on-premise deployment
- 15GB storage
- Unlimited Studio customizations
- Unlimited online support
Sugar Professional functionality
- Enterprise opportunity management
- Enterprise forecasting
- Customer self-service portal
- Custom Activity Streams
- Native SQL reporting
- Advanced Workflow
- Phone support
- 60GB storage
- 2 sandbox instances (On-Demand)
Sugar Enterprise functionality
- 24×7 support
- Assigned Technical Account Manager
- 250GB storage
- Up to 5 sandbox instances (On-Demand)
Sugar Professional is designed for the small to medium-scale businesses. It’s for the companies who wish to just start using CRM immediately. It helps sales executives manage accounts, leads, opportunities and activities. Apart from these, it gives the benefit to the sales team to use product catalogue, quotes and forecasting. Customer support executives can use customer ticketing modules like cases and emails.
This is the most affordable CRM plan for small and medium-scale businesses to take the advantage at a base price of $45 per month enabling per user.
Sugar Enterprise Edition is designed for the Enterprises with some unique features.
Enterprise Edition includes all the features of Professional with other additional features.
- SugarBPM – A workflow automation engine
- Customer Self Service Portal – A portal where customers can login and access their cases and other documentation.
- Advanced field level support for roles and teams
- Product line items for quotes and forecasting
- Dashboard configuration & deployment for large teams.
Sugar Enterprise edition is priced at $65 per month enabling per user.
What is Sugar BPM?
SugarCRM works on a genuine price model that provides all editions with full CRM features. SugarCRM offers 3 Editions which are priced per annum for one user. At Least minimum 10 users are mandatory.
No Hidden Charges or Compulsive Upgrades
SugarCRM doesn’t apply any extra charges if a new feature is to be enabled. Also, there is no compulsive new edition upgrade to be done when the number of users increases. SugarCRM pricing plans are simpler and transparent than most CRM providers. SugarCRM does not have a policy of offering discounts by disabling some of the features and demanding an increase in price when the disabled features need to be enabled.
Complete Feature Set
SugarCRM Professional, Enterprise and Ultimate come with the same set of basic features. It comes with all features of Marketing, Sales and Support. Whereas other CRMs have separate products for Sales, Marketing and Support and naming them CRM Sales Cloud, CRM Marketing Cloud or CRM Support Cloud. With SugarCRM, you get one product with one price for all features makes it simple for choosing the product.
SugarCRM editions include a mobile application for both android and iPhone. At single price, it gives the usage of this application for each user. If customers don’t want to use the mobile app or they are having other operating systems on mobile, in such case SugarCRM can be rendered on the mobile browser as a responsive mobile application.
Integrations and APIs
SugarCRM doesn’t charge separately for any API call usage. There is no separate price for using these APIs, as part of your basic price you are eligible to use these API calls.
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