Any company that is using CRM, needs it to be integrated with their external systems and internal systems. SugarCRM has many standard integrations developed by product companies and third party solution providers.
SugarCRM has provided direct integrations to many solutions like:
- Microsoft Office Products that include Outlook, Excel and Word
- IBM Lotus Notes Product range.
- Online Meeting providers like GoToMeeting and WebEx.
- Online file storage solutions like Google Drive and Box.Net.
Some of the integrations are provided by the product developers:
- Marketo Drip Marketing integration with SugarCRM.
- DocuSign Integration for Auto Signing of documents and Invoices.
- D&B Integration for pulling Dun and Bradstreet data about companies and contacts.
- And many more.
SugarCRM can be integrated with any software application. If the application is supported with Web Services API like RESTFul or SOAP, it is easily integrated for use cases that require integration.
If the application does not have the latest Web Services API, Bhea can use one of the csv file based integration or auto data transfer with direct database access.
Bhea has designed integrated solutions for certain industries like eCommerce and customer support areas.
- eCommerce Integrated Solution with Magento + SugarCRM + Telephony System.
- Integrated Solution for Customer Support organisation with SugarCRM + Telephony System.
- Telecom Integrated Solution with Magento + SugarCRM + Billing System.