{"id":5786,"date":"2016-01-24T02:06:38","date_gmt":"2016-01-24T02:06:38","guid":{"rendered":"https:\/\/tst-blog.myenterprise.in\/?p=5786"},"modified":"2024-10-21T04:42:58","modified_gmt":"2024-10-21T04:42:58","slug":"sugarcrm-outlook-plugin-2-1-0-december-2015-release-reviewed","status":"publish","type":"post","link":"https:\/\/www.bhea.com\/blog\/sugarcrm-outlook-plugin-2-1-0-december-2015-release-reviewed\/","title":{"rendered":"SugarCRM Outlook Plugin 2.1.0 December 2015 Release Reviewed"},"content":{"rendered":"<p class=\"has-drop-cap is-cnvs-dropcap-bg-light\">Sugar has quietly released Sugar Outlook Plugin 2.1.0 in the last week of December 2015 when everyone is busy with holidays or closing their year end sales. There are few features enhancements that make the SugarCRM Outlook plugin more useful to the users than the older version. Sugar Outlook Plugin 2.1.0 works only with Sugar 7.x so before upgrading your Outlooking plugin, please ensure your base SugarCRM is upgraded to Sugar 7.x.<\/p>\n\n\n<hr class=\"wp-block-separator has-text-color has-gray-200-color has-alpha-channel-opacity has-gray-200-background-color has-background is-style-wide\"\/>\n\n\n\n<h3 id=\"contacts-side-panel\" class=\"wp-block-heading\">Contacts Side Panel<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The most notable enhancement is the Contacts Side Panel. Once you install <strong>SugarCRM outlook plugin<\/strong> and setup for the contacts <strong>synchronisation<\/strong>, this feature should be very helpful.<\/p>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile has-gray-200-background-color has-background cnvs-block-core-media-text-1724129963458\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"600\" src=\"https:\/\/www.bhea.com\/blog\/wp-content\/uploads\/2024\/10\/sugarcrm-contacts-side-panel-outlook.png\" alt=\"SugarCRM Contacts Side Panel feature with Outlook Plugin for contact synchronization\" class=\"wp-image-7789 size-full\" srcset=\"https:\/\/www.bhea.com\/blog\/wp-content\/uploads\/2024\/10\/sugarcrm-contacts-side-panel-outlook.png 800w, https:\/\/www.bhea.com\/blog\/wp-content\/uploads\/2024\/10\/sugarcrm-contacts-side-panel-outlook-300x225.png 300w, https:\/\/www.bhea.com\/blog\/wp-content\/uploads\/2024\/10\/sugarcrm-contacts-side-panel-outlook-768x576.png 768w, https:\/\/www.bhea.com\/blog\/wp-content\/uploads\/2024\/10\/sugarcrm-contacts-side-panel-outlook-380x285.png 380w, https:\/\/www.bhea.com\/blog\/wp-content\/uploads\/2024\/10\/sugarcrm-contacts-side-panel-outlook-550x413.png 550w, https:\/\/www.bhea.com\/blog\/wp-content\/uploads\/2024\/10\/sugarcrm-contacts-side-panel-outlook-600x450.png 600w, https:\/\/www.bhea.com\/blog\/wp-content\/uploads\/2024\/10\/sugarcrm-contacts-side-panel-outlook-760x570.png 760w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"wp-block-paragraph\">As and when you access an email, <strong>Sugar Outlook Plugin searches<\/strong> for the <strong>\u201cFrom, To and CC\u201d<\/strong> email ids from the mail and does a look up on whether contacts with that email id exist. If only one exists it opens the Contact Information in the Contacts Side Panel which almost like the mobile <strong>CRM view of Contacts <\/strong>without the action parts.<\/p>\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">If there are more than one Contact record based on the multiple emails ids present in <strong>CC or To or From<\/strong>, it gives an indication on other contacts at the top right hand side corner. The preference to show is giving <strong>\u201cFrom\u201d <\/strong>if the mail is a received email from a contact and <strong>\u201cTo\u201d<\/strong> if the mail is sent to a Contact. If there is <strong>no Contact in SugarCRM<\/strong> with any of the email ids, you can<strong> directly create a contact<\/strong> from the<strong> side panel.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Either way you get a chance to see the complete history and more information about the contact within your Outlook UI. If you want to see all the meetings with that particular person, you can just click the sub panel and access it.<\/p>\n\n\n\n<h3 id=\"email-archiving-enhancements\" class=\"wp-block-heading\">Email Archiving Enhancements<\/h3>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile has-gray-200-background-color has-background cnvs-block-core-media-text-1729485680263\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"600\" src=\"https:\/\/www.bhea.com\/blog\/wp-content\/uploads\/2024\/10\/sugarcrm-email-archiving-enhancements.png\" alt=\"SugarCRM enhanced email archiving features with automation and custom module support\" class=\"wp-image-7788 size-full\" srcset=\"https:\/\/www.bhea.com\/blog\/wp-content\/uploads\/2024\/10\/sugarcrm-email-archiving-enhancements.png 800w, https:\/\/www.bhea.com\/blog\/wp-content\/uploads\/2024\/10\/sugarcrm-email-archiving-enhancements-300x225.png 300w, https:\/\/www.bhea.com\/blog\/wp-content\/uploads\/2024\/10\/sugarcrm-email-archiving-enhancements-768x576.png 768w, https:\/\/www.bhea.com\/blog\/wp-content\/uploads\/2024\/10\/sugarcrm-email-archiving-enhancements-380x285.png 380w, https:\/\/www.bhea.com\/blog\/wp-content\/uploads\/2024\/10\/sugarcrm-email-archiving-enhancements-550x413.png 550w, https:\/\/www.bhea.com\/blog\/wp-content\/uploads\/2024\/10\/sugarcrm-email-archiving-enhancements-600x450.png 600w, https:\/\/www.bhea.com\/blog\/wp-content\/uploads\/2024\/10\/sugarcrm-email-archiving-enhancements-760x570.png 760w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"wp-block-paragraph\">Looks like with this releaser <strong>Sugar has completely revamped and enhanced the archive option.<\/strong> Main enhancements are<\/p>\n<\/div><\/div>\n\n\n\n<ol class=\"wp-block-list is-style-cnvs-list-styled\">\n<li>You can archive now existing emails and new emails directly to SugarCRM by either right click or with the option provided at the top right hand side corner.<\/li>\n\n\n\n<li>You can also archive all future emails too to<strong> SugarCRM<\/strong>. Once you achieve an existing email, you can say that all future incoming and outgoing emails to that archived email can be automatically archived to SugarCRM. This feature ensures that you don\u2019t need to archive certain mails again and again.<\/li>\n\n\n\n<li>Now you can archive emails to custom modules also. As long as a new custom module that you have developed is related to activities modules, you can easily archive email to those module.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">There are many such enhancements that can give your email archiving a significant facelift.<\/p>\n\n\n\n<div class=\"wp-block-cover alignfull is-light has-parallax is-cnvs-vert-align-middle wp-elements-e9993777d1602d0895bfcc1909879446\" style=\"min-height:240px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__image-background wp-image-7017 has-parallax\" style=\"background-position:50% 50%;background-image:url(https:\/\/www.bhea.com\/blog\/wp-content\/uploads\/2024\/08\/call-to-action-bg-image.png)\"><\/div><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<h2 id=\"contact-us-for-any-crm-review-or-implementation-needs\" class=\"wp-block-heading has-text-align-center has-black-color has-text-color has-link-color wp-elements-f416cc2090c8872436a8b99a37a54974\" style=\"font-size:29px\">Contact us for any CRM review or implementation needs!<\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"http:\/\/bhea.com\/contact-us\/\">Contact us!<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<h3 id=\"user-interface-enhancement\" class=\"wp-block-heading\">User Interface Enhancement<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Some of the usability issues have been addressed with this version<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please look at the detailed <a href=\"https:\/\/support.sugarcrm.com\/Documentation\/Plug-ins\/MS_Outlook_Plug-in\/MS_Outlook_Plug-in_User_Guide_2.x\/\" data-type=\"link\" data-id=\"https:\/\/support.sugarcrm.com\/Documentation\/Plug-ins\/MS_Outlook_Plug-in\/MS_Outlook_Plug-in_User_Guide_2.x\/\">SugarCRM Outlook Plugin 2.x<\/a> User Guidefor more detailed information. Apart from Outlook Plugin, SugarCRM editions come with Word Plugin and Excel Plugin as part of the product.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a data-type=\"link\" data-id=\"https:\/\/www.bhea.com\/\" href=\"https:\/\/www.bhea.com\/\"><strong>B<\/strong><\/a><strong><a data-type=\"link\" data-id=\"https:\/\/www.bhea.com\/\" href=\"https:\/\/www.bhea.com\/\">hea <\/a>is SugarCRM Elite Partner with close to a decade experience<\/strong> in <a data-type=\"link\" data-id=\"https:\/\/www.bhea.com\/crm-solutions\/sugarcrm-services\/turnkey-crm-implementation\" href=\"https:\/\/www.bhea.com\/crm-solutions\/sugarcrm-services\/turnkey-crm-implementation\">SugarCRM Implementation<\/a>. You can contact us for any <a data-type=\"link\" data-id=\"https:\/\/www.bhea.com\/crm-solutions\/sugarcrm-services\" href=\"https:\/\/www.bhea.com\/crm-solutions\/sugarcrm-services\">SugarCRM related Services<\/a> like<strong> Installation, Customization, Development, Deployment and Training.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.bhea.com\/contact-us\" data-type=\"link\" data-id=\"https:\/\/www.bhea.com\/contact-us\">Contact Us<\/a> so that one of Business Executive can reach out to you from our office in Singapore, New York and Bangalore.<\/p>\n","protected":false},"excerpt":{"rendered":"Sugar has quietly released Sugar Outlook Plugin 2.1.0 in the last week of December 2015 when everyone is&hellip;\n","protected":false},"author":5,"featured_media":7377,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"two_page_speed":[],"csco_singular_sidebar":"","csco_page_header_type":"","csco_appearance_masonry":"","csco_page_load_nextpost":"","csco_post_video_location":[],"csco_post_video_location_hash":"","csco_post_video_url":"","csco_post_video_bg_start_time":0,"csco_post_video_bg_end_time":0,"footnotes":""},"categories":[42],"tags":[107,108,109],"class_list":["post-5786","post","type-post","status-publish","format-standard","has-post-thumbnail","category-sugarcrm-tips-and-tricks","tag-contacts-side-panel","tag-sugar-outlook-plugin","tag-sugarcrm-outlook-plugin","cs-entry","cs-video-wrap"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What&#039;s new in SugarCRM Outlook Plugin 2.1.0|Bhea blog<\/title>\n<meta name=\"description\" content=\"SugarCRM Outlook plugin is more useful to the users than the older version. Sugar Outlook Plugin 2.1.0 works only with Sugar 7.x\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bhea.com\/blog\/sugarcrm-outlook-plugin-2-1-0-december-2015-release-reviewed\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What&#039;s new in SugarCRM Outlook Plugin 2.1.0|Bhea blog\" \/>\n<meta property=\"og:description\" content=\"SugarCRM Outlook plugin is more useful to the users than the older version. Sugar Outlook Plugin 2.1.0 works only with Sugar 7.x\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.bhea.com\/blog\/sugarcrm-outlook-plugin-2-1-0-december-2015-release-reviewed\/\" \/>\n<meta property=\"og:site_name\" content=\"Bhea Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/bheatech\" \/>\n<meta property=\"article:published_time\" content=\"2016-01-24T02:06:38+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-10-21T04:42:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.bhea.com\/blog\/wp-content\/uploads\/2024\/08\/bhea-sugarcrm-outlook-plugin.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1272\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Ram Kumar L K\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@bheacrm\" \/>\n<meta name=\"twitter:site\" content=\"@bheacrm\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Ram Kumar L K\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.bhea.com\/blog\/sugarcrm-outlook-plugin-2-1-0-december-2015-release-reviewed\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.bhea.com\/blog\/sugarcrm-outlook-plugin-2-1-0-december-2015-release-reviewed\/\"},\"author\":{\"name\":\"Ram Kumar L K\",\"@id\":\"https:\/\/bhea.com\/blog\/#\/schema\/person\/a9912878fb495e904e0528de93601505\"},\"headline\":\"SugarCRM Outlook Plugin 2.1.0 December 2015 Release Reviewed\",\"datePublished\":\"2016-01-24T02:06:38+00:00\",\"dateModified\":\"2024-10-21T04:42:58+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.bhea.com\/blog\/sugarcrm-outlook-plugin-2-1-0-december-2015-release-reviewed\/\"},\"wordCount\":551,\"publisher\":{\"@id\":\"https:\/\/bhea.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.bhea.com\/blog\/sugarcrm-outlook-plugin-2-1-0-december-2015-release-reviewed\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.bhea.com\/blog\/wp-content\/uploads\/2024\/08\/bhea-sugarcrm-outlook-plugin.png\",\"keywords\":[\"Contacts Side Panel\",\"Sugar Outlook Plugin\",\"SugarCRM Outlook Plugin\"],\"articleSection\":[\"SugarCRM Tips and Tricks\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.bhea.com\/blog\/sugarcrm-outlook-plugin-2-1-0-december-2015-release-reviewed\/\",\"url\":\"https:\/\/www.bhea.com\/blog\/sugarcrm-outlook-plugin-2-1-0-december-2015-release-reviewed\/\",\"name\":\"What's new in SugarCRM Outlook Plugin 2.1.0|Bhea blog\",\"isPartOf\":{\"@id\":\"https:\/\/bhea.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.bhea.com\/blog\/sugarcrm-outlook-plugin-2-1-0-december-2015-release-reviewed\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.bhea.com\/blog\/sugarcrm-outlook-plugin-2-1-0-december-2015-release-reviewed\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.bhea.com\/blog\/wp-content\/uploads\/2024\/08\/bhea-sugarcrm-outlook-plugin.png\",\"datePublished\":\"2016-01-24T02:06:38+00:00\",\"dateModified\":\"2024-10-21T04:42:58+00:00\",\"description\":\"SugarCRM Outlook plugin is more useful to the users than the older version. 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