SugarCRM Process Author Demystified – SugarCRM 7.6 Review

11 years ago

SugarCRM has been trying hard to show differentiation between SugarCRM Professional Edition and the Enterprise Edition for quite sometime. The…

SugarCRM Outlook Plugin 2.1.0 December 2015 Release Reviewed

11 years ago

Sugar has quietly released Sugar Outlook Plugin 2.1.0 in the last week of December 2015 when everyone is busy with…

Using SugarCRM as Case Management System / Support Ticketing System / Trouble Ticketing System

11 years ago

SugarCRM comes with many customer support automation features. Customer Support or Service teams use multiple terminology for this activity. Whenever a customer…

Budgeting for an “onsite” OR “private cloud” SugarCRM Deployment

11 years ago

There are times when some companies take the decision of going for an onsite SugarCRM deployment or a private cloud SugarCRM deployment. The…

Business Needs and User Adoption – A subtle truth for CRM Implementation

11 years ago

We have implemented CRM for quite sometime now in multiple industries. As part of these implementations, we have interacted with lots…

Why Do you Need a Portal

11 years ago

The way the entire business community functions has changed drastically with improvements in smart phones and tabs. It has given…

Implementing CRM – Is there Value Addition ?

12 years ago

I have been with one of our prospective customers from an SMB, and he has been running the organization for…