Month: August 2015

Budgeting for an “onsite” OR “private cloud” SugarCRM Deployment

Budgeting for an “onsite” OR “private cloud” SugarCRM Deployment

There are times when some companies take the decision of going for an onsite SugarCRM deployment or a private cloud SugarCRM deployment. The reasons for this choice could be for – Corporate Policy of keeping all the customer data inside particular premises.

Why Do you Need a Portal

Why Do you Need a Portal

The way the entire business community functions has changed drastically with improvements in smart phones and tabs. It has given professionals the freedom to work from anywhere and anytime, however the amount of information and mails that they have to manage has increased multi-fold.

Planning for your CRM Implementation

Planning for your CRM Implementation

For an organization, implementing a CRM is like buying a software product and using it. But implementing CRM is a change management initiative that needs to be driven from the top to level 5. Most of the change initiatives have to be planned well, resourced well and the change needs to be trained and marketed

Business Needs and User Adoption – A subtle truth for CRM Implementation

Business Needs and User Adoption – A subtle truth for CRM Implementation

We have implemented CRM for quite sometime now in multiple industries. As part of these implementations, we have interacted with lots of people, ranging from executive management, IT and Business Users. Generally, it is the executive management or senior executives that initiates the requirement for CRM implementation. Some of those needs that usually triggers a