SugarCRM Ultimate Edition

SUGAR
ULTIMATE

$150

user/month
billed annually*


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Sugar Ultimate allows large enterprises to collaborate across extended teams, publish and manage CRM functionality to customers and partners, and receive the administration and support services expected of mission-critical applications.

SugarCRM Ultimate Edition is feature wise same as SugarCRM Enterprise but with unsurpassed support directly from SugarCRM on both application and development 24 hours a day. A SugarCRM Ultimate Edition subscription includes unlimited support cases, phone support with one hour P1 response time, an assigned Technical Account Manager and Technical Support Executive. This also includes an extended SugarCRM instance health check and many more.

SugarCRM Comparison Chart

  SUGARCRM ENTERPRISE SUGARCRM ULTIMATE
Support/Development    
24x7x365 Support Hours Available Included for P1 cases only
Phone Support Included Included
P1 Response Time 2 Business Hours 1 Hour
Support Contacts 4 5
Support Cases Unlimited Unlimited
On-Demand Services    
Development Sandboxes 2 5
Document Storage on Sugar 60GB 250GB

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